COVID 19 Community Support

Self-Isolating Help

Self-isolation is when you do not leave your home because you have or might have coronavirus (COVID-19) to help stop the virus spreading to other people. Self-isolation is different to:

  • social distancing– general advice for everyone to avoid close contact with others
  • shielding– advice for people at high risk from coronavirus

It’s a legal requirement to self-isolate if you test positive or are told to self-isolate by NHS Test and Trace. You could be fined if you do not self-isolate.

When to self-isolate

Self-isolate immediately if:

How to self-isolate

You must not leave your home if you’re self-isolating.

  • do not go to work, school or public places
  • do not go on public transport or use taxis
  • do not go out to get food and medicine – order it online or by phone, or contact the village support group for assistance (07394 946499)
  • do not have visitors in your home, including friends and family – except for people providing essential care
  • do not go out to exercise – exercise at home or in your garden, if you have one

When to get a test

Get a test as soon as possible if you have any symptoms of coronavirus. The test needs to be done in the first 8 days of having symptoms.

The symptoms are:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste

You do not need to get a test if you have no symptoms or if you have different symptoms.

Tell people you’ve been in close contact with in the past 48 hours that you have /or may have symptoms

How long to self-isolate

If you have symptoms or have tested positive for coronavirus, you’ll usually need to self-isolate for at least 10 days.

You’ll usually need to self-isolate for 14 days if:

  • someone you live with has symptoms or tested positive
  • someone in your support bubble has symptoms or tested positive
  • you’ve been told to self-isolate by NHS Test and Trace

Help and support while you’re self-isolating

If you are self-isolating for 2 weeks and need support the Community Volunteers are here to help.


Call: 07394 946499

Or contact your area sub-coordinator

Please let us know if you are self-isolating so that we can keep track of the effect of Covid-19 on the village, you don’t have to give out any personal information and the notification is strictly private and for information only to help us gauge the requirements for the village.

Need help with food deliveries, medicine collection or anything else whilst self-isolating and our wonderful volunteers are here to help. Please do ask, don’t suffer in silence.

Food Bank

Again, use the contact details above to either contact Nicola at the central email / tel no. or contact your area sub-coordinator. Absolute discretion and privacy will be maintained at all times. You will then be given a time and day for either a drop off if you are ill or isolating or a time and day if collection is possible.  There will be a choice of available goods if you can collect.

£500 support for people told to isolate by NHS Test & Trace

The Government has created a new package to support and enforce self-isolation with payments of £500 for people who have been asked to isolate by NHS Test & Trace, which residents can apply for via an online form at

Residents who want to claim for a period of isolation prior to the form having been available (from 9 October) will be able to claim retrospectively if the period of self-isolation began on or after 28 September 2020. Payments will be made within three working days of submitting a fully completed application form.

People who are not eligible for this scheme should still contact us, as other support may be available to help them during self-isolation.